Advantage strengthens OEM parts usage and cost predictability through structured supplier management, performance scorecards, and real-time transaction transparency across your repair network.

We align insurers with best-in-class OEM wholesale suppliers and implement standardized Service Level Agreements covering pricing, response times, and service expectations. Real-time reporting provides transparency on parts transactions, delivery performance, return rates, and credit lag. 

This structured approach ensures accountability across suppliers while reducing leakage and unnecessary supplements. By monitoring KPIs and publishing performance scorecards, we help insurers maintain cost control, protect shareholder value, and drive consistent compliance across approved repair centres.

Improve key-to-key times through measurable delivery metrics, proactive backorder sourcing, and supplier transparency that eliminates unnecessary repair delays.

Parts-related delays are one of the largest contributors to extended repair cycle time. Advantage addresses this through active in-field engagement and backorder support. 

Repairers leverage the Advantage backordered OEM parts support systems, reducing downtime and avoiding repair stagnation. Delivery performance is tracked through measurable turnaround metrics, ensuring supplier transparency and accountability. 

Combined with structured SLA management, insurers benefit from improved on-time fulfillment, faster repair completion, and a more predictable claims lifecycle – enhancing both operational efficiency and customer satisfaction.

Our Business Development Managers support repairers by reinforcing insurer programs and improving OEM parts compliance and performance.

Advantage Business Development Managers (BDMs) are a dedicated resource, conducting consistent in-person visits and acting as subject matter experts on OEM parts processes.

They provide hands-on support, negotiate improved wholesale discount structures based on volume and performance, and address operational challenges in real time. 

This relationship-driven approach strengthens communication between insurers, repairers, and suppliers. Field intelligence is documented and escalated when necessary, ensuring rapid resolution of service issues. The result is stronger program adherence, improved repair centre profitability, and measurable performance alignment with insurer objectives.

Align with best-in-class OEM suppliers who exceed service, pricing, and performance benchmarks through standardized agreements and continuous performance monitoring.

Advantage delivers supplier excellence by aligning insurers with top-performing OEM wholesale parts partners.

Through structured contract management and SLA-based accountability, we standardize expectations across pricing, fulfillment speed, return processes, and customer service levels. Credits and returns are monitored to reduce lag and improve financial efficiency. Performance transparency allows underperforming suppliers to be identified quickly while replicating best practices from top performers. 

This structured ecosystem approach creates consistency across regions, improves supplier competitiveness, and ensures insurers receive measurable value across every supplier interaction.

Drive OEM purchasing consistency and customer retention through the industry’s only multi-brand OEM parts Rewards program.

Key program benefits:

• 10 million points issued representing over $2 billion in OEM parts purchases
• Points issued only on parts purchased meaning no wasted marketing spend
• Multi-brand, non-competing platform
• Self-managed through our user friendly online dashboard

By reinforcing genuine OEM usage and strengthening supplier loyalty, insurers benefit from improved compliance, enhanced customer retention, and potential volume rebate opportunities.

Gain complete visibility into OEM parts performance through real-time reporting that strengthens oversight, accountability, and data-led decision-making across your repair network.

The Advantage Performance Platform (APP) gives insurers direct visibility into the metrics that impact claim cost, cycle time, and customer satisfaction. 

APP tracks delivery performance, confirmation response times, discount compliance, return rates, pricing changes, leakage trends, and backorder frequency across approved suppliers and repair centres. Insurers can benchmark regions, identify underperforming partners, and proactively address inefficiencies before they escalate into increased indemnity spend or extended key-to-key times. 

Structured monthly scorecards support governance and audit requirements, while aggregated data provides executive-level insight enabling smarter network management, stronger cost control, and more predictable claims outcomes.