Last Updated: March 27, 2026

1. Who We Are

Advantage Parts Solutions Ltd. (“Advantage Parts Solutions”, “APS”, “we”, “us”, or “our”) is responsible for the personal information described in this Privacy Policy.

Contact Information:
110 – 8061 Lougheed Highway
Burnaby, BC, V5A 1W9, Canada
Email: [email protected]

Data Privacy Officer:
Steve Kirstiuk
Phone: 1 (604) 415-3950 ext. 102
Email: [email protected]

2. Scope of This Policy

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information through our websites and related online services (collectively, the “Sites”).

This Privacy Policy applies only to our Sites and our own processing activities. It does not apply to third-party websites, platforms, or services that may be linked from our Sites. Those third parties have their own privacy practices, and we encourage you to review their privacy policies before providing them with personal information.

3. Our Legal Obligations

We comply with applicable privacy and data protection laws, including Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”), applicable provincial privacy laws, and, where applicable, the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.

4. What Information We Collect

We collect personal information that is reasonably necessary for our business and website purposes.

Information you may provide directly includes:

·        name, job title, employer, and other business identification details;

·        email address, telephone number, mailing address, and other business contact details;

·        account, login, registration, or subscription information;

·        communications with us, including support requests, survey responses, and feedback;

·        transactional, purchasing, billing, or order-related information; and

·        any other information you choose to provide through forms, email, or other interactions with us.

Information we collect automatically when you use the Sites may include:

·        IP address;

·        browser type, operating system, device identifiers, and related technical information;

·        pages viewed, links clicked, referring URLs, session activity, and other usage data; and

·        cookie, analytics, and similar tracking information.

We may also receive personal information from third parties we work with in the ordinary course of business, such as manufacturers, dealerships, repair facilities, insurers, service providers, and business partners, where permitted by law.

5. How We Use Your Information

We may use personal information for the following purposes:

·        to provide, maintain, and improve our Sites, products, services, platforms, and tools;

·        to process transactions and support parts procurement, fulfilment, account administration, and related operations;

·        to communicate with you, respond to inquiries, and provide customer or technical support;

·        to personalize and improve website functionality, content, and user experience;

·        to send administrative messages, service updates, and, where permitted by law, marketing communications;

·        to detect, prevent, and investigate fraud, misuse, security incidents, or other unlawful activity;

·        to carry out analytics, reporting, product development, and internal business planning; and

·        to comply with legal, regulatory, contractual, and risk management requirements.

6. Legal Bases for Processing (Where Applicable)

Where the UK GDPR applies, we process personal information only where we have a lawful basis to do so. Depending on the circumstances, that basis may include:

·        your consent;

·        the performance of a contract or taking steps at your request before entering into a contract;

·        compliance with a legal obligation; and

·        our legitimate interests, provided those interests are not overridden by your rights and freedoms.

Where we rely on consent, you may withdraw that consent at any time, subject to legal or contractual restrictions and reasonable notice.

7. Cookies and Similar Technologies

We use cookies and similar technologies to operate the Sites, remember preferences, understand how the Sites are used, improve performance, and support security and analytics.

Some cookies are necessary for the operation of the Sites, while others help us analyze traffic and enhance functionality. You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the operation or availability of some features of the Sites.

 8. Marketing Communications

Where permitted by applicable law, we may send you newsletters, updates, or other promotional communications. Where required, we will do so only with your consent.

You may unsubscribe from marketing emails at any time by using the unsubscribe link in the message or by contacting us using the contact information set out above. Even if you opt out of marketing communications, we may still send you service-related, transactional, or legal notices where necessary.

9. Sharing Your Information

We may disclose personal information to trusted third parties where reasonably necessary for the purposes described in this Privacy Policy, including:

·        manufacturers, dealerships, repair facilities, insurers, and other business counterparties involved in the services we provide;

·        service providers that help us operate our business and the Sites, such as hosting, analytics, cloud, communications, payment, IT support, and security providers;

·        professional advisors such as lawyers, accountants, auditors, and insurers;

·        government, regulatory, law enforcement, or other authorities where required or permitted by law; and

·        a purchaser, successor, or other relevant party in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

When we use service providers to process personal information on our behalf, we require them to protect that information and to use it only for the services they provide to us, unless otherwise required or permitted by law.

10. International Data Transfers

Your personal information may be processed or stored in Canada, the United States, the United Kingdom, or other jurisdictions where we or our service providers operate.

When personal information is transferred across borders, it may be subject to the laws of the jurisdiction in which it is processed. Where required by applicable law, we use appropriate contractual and organizational safeguards to protect personal information transferred internationally.

11. Data Security

We use appropriate technical, physical, and organizational safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, modification, or destruction.

These measures may include access controls, role-based restrictions, secure service providers, network and system protections, and policies governing the handling of personal information. No method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

12. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, to provide our services, to enforce our agreements, and to comply with legal, accounting, tax, regulatory, or recordkeeping requirements.

When personal information is no longer required, we will securely delete, anonymize, or otherwise dispose of it in accordance with our retention practices and applicable law.

13. Your Privacy Rights

Depending on your location and the laws that apply, you may have the right to:

·        request access to the personal information we hold about you;

·        request correction of inaccurate or incomplete personal information;

·        withdraw consent, where we rely on consent to process your information;

·        request deletion of personal information, where applicable;

·        request restriction of processing or object to certain processing activities, where applicable;

·        request a copy of certain personal information in a portable format, where applicable; and

·        complain to a privacy or data protection regulator.

To exercise any of these rights, please contact us using the contact information listed above. We may need to verify your identity before responding to your request. For individuals in Canada, you may also have the right to raise concerns with the Office of the Privacy Commissioner of Canada. For individuals in the United Kingdom, you may lodge a complaint with the Information Commissioner’s Office.

14. Automated Decision-Making

We do not use solely automated decision-making, including profiling, to make decisions that produce legal effects or similarly significant effects on individuals through the Sites without appropriate human involvement, where such protections are required by law.

15. Children’s Privacy

Our Sites are intended for business use and are not directed to children. We do not knowingly collect personal information from children through the Sites. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

16. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we do, we will post the revised version on this page and update the “Last Updated” date at the top of the Privacy Policy.

17. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or our handling of personal information, please contact:

Advantage Parts Solutions Ltd.
110 – 8061 Lougheed Highway
Burnaby, BC, V5A 1W9, Canada
Email: [email protected]

Data Privacy Officer
Steve Kirstiuk
Phone: 1 (604) 415-3950 ext. 102
Email: [email protected]