Advantage Parts Solutions Ltd. & Personal Data Privacy

LAST UPDATE OF THIS PRIVACY POLICY – November 29, 2018

BEFORE USING OUR SITES, PLEASE READ THIS PRIVACY POLICY CAREFULLY.

This Privacy Policy is applicable to Advantage Parts Solutions Ltd. ("Company") and sets out our policy on the gathering and use of information on this site and our other sites (collectively "Sites"). The Company is committed to providing safe web sites for visitors of all ages and has implemented this Privacy Policy to demonstrate our firm commitment to your privacy. The Company complies with Canadian Federal and Provincial, US Federal and State, and UK privacy laws and regulations including the Canadian Personal Information and Electronic Documents Act and the EU GDPR Act.

There may be links from our Sites to other web sites; note that this Privacy Policy applies only to our Sites and not to web sites of other companies or organizations to which our Sites may be linked. You must check on any linked sites for the privacy policy that applies to that site and/or make any necessary inquiries in respect of that privacy policy with the operator of the linked site. These links to third party websites are provided as a convenience and are for informational purposes only. The Company does not endorse, and is not responsible for, these linked websites.

Although you are not required to register to access our Sites, you may be asked to provide us with personal information when you visit certain sections of our Sites. Your use of our Sites signifies your acknowledgement and consent to our Privacy Policy. If you do not agree to this Privacy Policy, please do not continue to use our Sites. Your continued use of the Sites signifies your acceptance of these terms and any changes in effect at the time of use.

COLLECTION OF PERSONAL INFORMATION

Personal Information is information about you that identifies you as an individual, for example, your name, address, e-mail address, or telephone number.

We collect information that you voluntarily provide to us through responses to surveys, search functions, questionnaires, feedback, and the like. We may also ask you to provide additional information such as your e-mail address if you want to obtain additional services, information, participate in our Loyalty programs or to resolve complaints or concerns.

Some personal data may, where lawful to do so, or with your consent, be collected by us from third parties.

HOW DOES COMPANY USE INFORMATION GATHERED ABOUT ONLINE VISITORS?

Before forwarding us any personal information, please be advised that any information gathered on our Sites may be used in the aggregate for research and development relating to our Sites and/or for future site development and, if you ask us to, to send you promotional materials. In particular, we may use information gathered about you for the following purposes: to monitor interest in our range of products and to assist us to tailor the content of our Sites to your needs by collecting information about your preferences through tracking of patterns page views on our Sites; to create a profile relating to you in order to show you the content that might be of interest to you and to display the content according to your preferences; and, in circumstances where you have indicated that you wish to receive additional information, to send you information about us and promotional material about our products together with details of any offers we may have available from time to time.

AUTOMATED DECISION-MAKING

We do not use any automated decision-making processes using your personal data.

PROMOTIONAL AND INFORMATIONAL OFFERS

With the permission of an online visitor, information submitted at the time of registration or submission may be used for marketing and promotional purposes by the Company provided notice of this fact is made available online. If a visitor objects to such use for any reason, he/she may prevent that use, either by e-mail request or by modifying the registration information provided. The Company uses reasonable efforts to maintain visitors' information in a secure environment. If you have submitted personal information and want to change it or opt-out, please contact us as described below.

We will only use your personal data for the purposes for which we collected it. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, where this is required or permitted by law.

DISCLOSURE OF INFORMATION

The Company will share your personal data with third parties and other service providers where it is necessary to perform our services to you, or where we have another legitimate interest in doing so, or where required by law except: i) in accordance with the terms of this Privacy Policy, or ii) to comply with legal requirements such as a law, regulation, warrant, subpoena or court order, and/or iii) if you are reporting an adverse event/side effect, in which case the Company may be required to disclose such information to bodies such as international regulatory authorities.

"Third parties" includes third-party service providers (including contractors and designated agents). The following third parties process personal data about you for the purposes shown:

Third Party Data Processing Purpose
Vehicle Manufacturers Supply of parts
Parts related surveys
Vehicle Dealerships Marketing and Supply of parts
Automotive Insurer’s Supply and or purchasing of parts
Body and Mechanical Repair Shops Marketing and purchasing of parts
Parts related surveys
Software & Systems Providers Electronic Parts procurement
Parts performance dashboards
KPI reporting

We may also need to share your personal data with a regulator or to otherwise comply with the law.

DATA SECURITY

All third parties are required to take appropriate security measures to protect your personal data. We only permit third parties to process your personal data for specified purposes in accordance with our instructions, and not for their own purposes.

We have security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We limit access to your personal data to only those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. If we suspect that a data breach has occurred, we will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

COOKIES

The Company, in common with many web site operators, may use standard technology called "cookies" on its Sites. Cookies are small data files that are downloaded onto your computer when you visit a particular web site. You can disable cookies by turning them off in your browser; however, some areas of the Sites may not function properly if you do so.

ADDITIONAL TERMS FOR CERTAIN WEBSITES

The following additional information applies to our Sites that require registration. Generally, you are not required to provide personal information as a condition of using our Sites, except as may be necessary to provide you with a product or service that you have requested. However, some of our Sites are restricted to certain individuals such as Advantage Rewards Loyalty Program members and we may require these individuals to register upon entry by providing us with certain information.

PROTECTION OF INFORMATION - OUR COMMITMENT TO SECURITY

We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. The Company applies security safeguards appropriate to the sensitivity of the information, such as retaining information in secure facilities and making personal information accessible only to authorized employees on a need-to-know basis.

STORAGE OF INFORMATION

Personal information you share with us is stored on our database servers at Company data centers (in whatever country they may be located), or hosted by third parties who have entered into agreements with us that require them to observe our Privacy Policy.

DATA RETENTION

We only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements, and this will usually be a maximum of 7 years.
In some circumstances we may anonymise your personal data so that it can no longer be associated with you, in which case we may use such information without further notice to you.

POLICY CHANGE

If we alter our Privacy Policy, any changes will be posted on this page of our Site so that you are always informed of the information we collect about you, how we use it and the circumstances under which we may disclose it.

ACCEPTANCE OF OUR PRIVACY POLICY

By using this Site or any other The Company Site or interactive banner ads, you signify your acceptance of our Privacy Policy, and you adhere to the terms and conditions posted on the Site. By submitting your information, you agree that it will be governed by our Privacy Policy.

WHAT IF YOU DON’T PROVIDE PERSONAL DATA

Please note that you are under no obligation to provide us with your personal data, but not providing certain data could prevent us from providing our services to you, or we may be prevented from complying with our legal obligations.

If you have any questions about this privacy notice, please contact us directly.

Advantage Parts Solutions Limited
110 – 8061 Lougheed Highway, Burnaby, British Columbia, V5A 1W9, Canada
[email protected]

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